Privacy policy

PRIVACY POLICY 

SERICA PARIS
Operated by Boutique Serica (sole proprietorship)
Last Updated: February 28, 2026


1. Introduction

Serica Paris (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec’s Act respecting the protection of personal information in the private sector (Law 25)
  • The EU General Data Protection Regulation (GDPR)
  • The California Consumer Privacy Act (CCPA)

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.


2. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Payment details (processed securely via Shopify)
  • Order history
  • Customer service communications

B. Automatically Collected Information

When you visit our Site, we may collect:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Interaction data
  • Cookies and tracking data

C. Marketing & Analytics Technologies

We may use:

  • Shopify analytics
  • Meta Pixel (Facebook/Instagram)
  • Advertising cookies
  • Remarketing tools
  • Fraud prevention technologies
  • Future analytics tools (e.g., Google Analytics, TikTok Pixel)

These tools may collect identifiers such as:

  • IP address
  • Device identifiers
  • Cookie IDs
  • Behavioral browsing data


3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Detect fraud and abuse
  • Improve our Services
  • Send transactional emails
  • Comply with legal obligations
  • Serve advertising and measure marketing performance

We do not sell personal information.


4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Consent (for marketing cookies where required)


5. Data Sharing

We may share personal information with:

  • Shopify (hosting and payment processing)
  • Payment processors
  • Shipping carriers
  • Fraud detection providers
  • Advertising partners (Meta)
  • Legal authorities where required

Data may be processed in Canada, the United States, or other jurisdictions.


6. International Transfers (GDPR Compliance)

If you are located outside Canada, your information may be transferred to Canada or other countries with different data protection laws.

We take reasonable safeguards to ensure adequate protection.


7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Request deletion of personal information
  • Request correction of inaccurate data
  • Opt out of certain data sharing practices

To exercise your rights, contact:
support@sericaparis.com

We will not discriminate against you for exercising your privacy rights.


8. Quebec Privacy Rights (Law 25)

Quebec residents have the right to:

  • Access personal information held about them
  • Request correction
  • Withdraw consent
  • Request deletion, subject to legal obligations

Requests may be submitted to:
support@sericaparis.com


9. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal and tax obligations
  • Resolve disputes
  • Prevent fraud


10. Security Measures

We implement administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the Internet is 100% secure.


11. Cookies

We use cookies and similar technologies for:

  • Essential site functionality
  • Performance analytics
  • Advertising and remarketing

You may disable cookies in your browser settings.

For EU users, a cookie banner may request consent where required.


12. Children’s Privacy

Our Services are not directed to children under the age of 13.
We do not knowingly collect personal information from minors.


13. Changes to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date will reflect changes.


14. Contact Information

Serica Paris
Operated by Boutique Serica
845 rue Sainte-Catherine E
Montréal (Québec) H2L 2E4
Canada
Email: support@sericaparis.com